Privacy Policy

This Privacy Policy describes how Roobet ("we," "us," or "our") collects, uses, stores, and protects your personal information when you access and use our website and services. By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

We may collect the following types of information when you interact with our website and services:

• Personal identification information such as your name, email address, date of birth, and country of residence.
• Account credentials including your username and encrypted password.
• Verification documents required for identity confirmation purposes.
• Transaction data and financial information related to deposits, withdrawals, and account activity.
• Technical data including your IP address, browser type, operating system, device identifiers, and browsing behavior on our platform.
• Communication records including support tickets, emails, and live chat transcripts.
• Cookies and similar tracking technologies that help us understand how you use our services.

How We Use Your Information

We use the information we collect for the following purposes:

• To create, maintain, and manage your account.
• To verify your identity and comply with applicable legal and regulatory requirements.
• To process transactions and maintain accurate financial records.
• To provide customer support and respond to your inquiries.
• To improve our platform, services, and user experience.
• To detect and prevent fraud, unauthorized access, and other prohibited activities.
• To send you important service-related notifications and updates.
• To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

• With trusted service providers who assist us in operating our platform, processing payments, or performing essential business functions.
• With regulatory authorities or law enforcement agencies when required by law or legal process.
• With professional advisors including legal counsel and auditors as necessary.
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the successor entity.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account remains active or as necessary to fulfill the purposes outlined in this policy. We may also retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing activities. To exercise any of these rights, please contact our support team.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of certain features.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our customer support team through the available channels on our website.